The following are the terms and conditions for the sale of goods by us and replace any previous terms and conditions. Refixe Lda trades under the name of LibideX.eu (our website). Refixe Lda owns Libidex.eu. By accessing or using libidex.eu and by clicking to indicate you have read and agreed these terms when ordering, you agree to be legally bound by these terms and conditions as they may be modified and posted on our website from time to time. The Company intends to rely upon these Terms. If you want to change them, please make sure you ask for any changes to be put in writing. This is to avoid any misunderstandings as to what we and you are expected to do. It is important that you read and understand these Terms before ordering from us. If there is any term that you do not understand please notify our Customer Service Department before ordering from us.
By purchasing products from libidex.eu you declare that you are 18 years of age or above or have the legal right to possess adult products in your area or community. If it is discovered that you are not of the legal age to purchase from the website,libidex.eu is not obliged to accept your order.
Orders made through libidex.eu are subject to acceptance and availability. Libidex.eu may choose at any time to cancel your order.
No contract will officially exist between yourself and libidex.eu until your parcel has been dispatched. The details on our website are not offers that you can accept.
Libidex.eu is compliant with the Data Protection Act. Your details will not be passed on to any third party without prior consent.
It is your responsibility to verify that your email address supplied is in proper working order and must assume the risk of all consequences for transmission or operational failures.
We may use personal information to provide the services you’ve requested. We will only use this information for auditing, research and analysis to operate and improve our technologies and services; it is never sold or passed on without consent.
You will need to sign for your parcel so that we know you have received it. Don't worry if you are not in when the postman or courier calls, they will leave you a 'while you were out' calling card. This card will include details of how to collect your parcel or rearrange delivery at a time convenient to you. T
If you would like us to re send your order we will regrettably have to charge you. If you would like to cancel your order we will refund you less the shipping costs. We will try to deliver the goods within 30 days. Usually items will be delivered sooner. If we are not able to do so, then we will inform you and you may, if you wish, cancel the contract and we will fully reimburse you.
We are not liable for missing/lost parcels if an incorrect/incomplete delivery address has been provided.
Payment can be made by credit card. We will despatch the goods as soon as your payment has been processed.
The European Consumer Protection (Distance Selling) Regulations 2000 states that you as a client have the full right to cancel any order without giving a reason within 7 days of purchase. At libidex.eu, our return policy is much more generous. You may return any item to us for a full refund (or replacement) within 30 days as long as the product is unopened, unworn or unused.
You should inspect the goods immediately upon receipt and you must notify libidex.eu within 14 days (after delivery date) if the goods are faulty.
With Libidex.eu you can return an order to us within 30 days for a full refund. If your order has already been sent when we receive your cancellation, we will deduct the cost of shipping from your refund. All returned items must be unopened, unused and in their original packaging.
Unless the returned items are defective, you have to send them back to us at your own expense and you we will only issue a full refund if the items (including packaging and accessories) have not been significantly damaged.
All products sold through our website are sold as 'novelty goods.' The vendor, Refixe Lda, the holding company of libidex.eu, can not be held responsible for any injury caused by improper use.
Goods, colours or packaging of goods may occasionally differ slightly to those displayed on the website.
Refixe Lda, holding company of libidex.eu cannot be held responsible for errors or interruption on the website.
Material on this site may not be copied, reproduced, republished, downloaded, posted, broadcast or transmitted in any way without the permission of Refxe Lda
Use of this site constitutes your acceptance of these terms and conditions, which take effect on the date of which you first use the site. By purchasing for our site you are also accepting our terms and conditions. These Terms and Conditions do not affect your statutory rights.
"you" and "your" means the person, firm or company who enters into a contract with us "us", "our" and "we" means Refixe Lda.
‘The company" means Refixe Lda.